happy april one danistrulytheman! was already pissed at my bank regarding a completely unrelated concern – didn’t help when today i finally received a phone call regarding it only to be told … we’re looking into the matter! geez, thanks! for nothing! a-holes! so back to my lost account; i have this american plan – for free too mind you, but logging into my bank app this morning, see this hideous monthly service charge? started googling shit, and see that my bank made changes regarding this account effective march 31?! yesterday! wow! what a fine yankee doodle dandy! a quick call, tell the rep i wasn’t aware of these changes and i’m reimbursed their blood-sucking fee. then, have her proceed to empty the account (transfer funds). then am put on hold to be transferred to another department, which quickly assists me in closing the account! done, and done!