danistrulytheman

I'm STILL a self confessing, self professing know-it-all, or so I think!


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sock it to me!!

Whoa!! How much do I love my bank? How much does my bank love me back? First Mackenzie w/ her never-ending, relentless awesomeness/helpfulness, then Hanan coming on board too … ya both went to bat for me, not letting me get fucked – by your employer no less … speaks volumes! Thank you Mackenzie, thank you Hanan! With that issue finally resolved … today, A stepped up as well regarding a separate matter on the same account! After our brief chat yesterday vowing to make things right with a gift card, informs me after speaking with customer care, all they’d be able to do would be a $20 gift card. Was kinda bummed about the amount (sensed he was as well) … so he suggests we scrap the gift card idea (honestly, never was a fan – I mean it’s like mailing cash, was skeptical/scared … lost/stolen, etc., leaving me still screwed) and asks me if direct depositing $50 (the amount I mentioned yesterday btw) into my account would make things right? Hells yeah!! Hells yeah … that’ll make things plenty right! Kept telling the dude, “you’re the man”! I not only love when people know how to get shit done, they actually go about getting shit done!! Thanks A … you def are the mofo man!! I did say whoa, didn’t I?